With over 12 years scaling SaaS operations, support ecosystems, and systems integration, I design middleware and intelligent automation architectures that eliminate cross-functional friction. My work focuses on bridging the operational gap between commercial revenue teams and engineering squads ensuring data flows cleanly, tickets route autonomously, and leadership maintains total visibility.

Every solution in this portfolio represents a real-world operational bottleneck solved through code, automation, and applied AI. From custom Atlassian Forge triage agents and generative AI Workspace extensions to robust Workato iPaaS pipelines across Salesforce, HubSpot, and Jira. I build resilient, low-maintenance infrastructure engineered for scale.